We're introducing a new review system that gives you complete control over your review process. Instead of choosing between one-on-one or 360 reviews, you can now build custom review workflows that match exactly how your team works.
This article explains what the new system offers, how it's different from our previous reviews, and how to decide when to start using it.
π§ͺ Beta Feature: This review system is currently in beta. We're actively adding new features based on customer feedback.
π‘ Still using our previous review system? You can continue using classic reviews while you explore the new system. Both work side by side. See Classic Reviews documentation for help with the previous system.
What's new in this review system
Our new review system replaces the distinction between one-on-one and 360 reviews with a flexible approach. You build review workflows from modular steps, choosing only what you need.
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Here's what that means in practice: instead of being limited to predefined review types, you can create a 90-day new hire check-in, an annual performance review with 360 feedback, or a manager feedback session β all using the same system.
The key difference is customization. You control the workflow steps, who participates at each stage, what information they see, and when they see it.
Core capabilities
The new review system includes these main components:
Review workflows let you save your review workflows and reuse them. Create a workflow once for your annual review process, then launch it again next year without rebuilding everything.
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Modular steps give you three building blocks to create your workflow:
Feedback step β Collect responses from multiple people using questionnaires
Review meeting step β Hold a discussion and write a summary (with optional preparation beforehand)
Signature step β Have participants review and acknowledge the completed review
You can use all three steps, or just the ones you need. For example, a simple check-in might only use the meeting step, while a comprehensive annual review uses all three.
Flexible participation lets you decide who's involved at each step. Add the employee's manager, their peers, direct reports, or specific people from other departments. You can even include different people at different stages of the same review.
Granular visibility controls mean you choose what each participant can see. Feedback givers never see each other's responses (to prevent bias). Meeting participants can see feedback, preparation notes, both, or neither β you decide based on your process.
What's available now (and what's coming)
The beta version includes everything you need to run most review workflows:
Available now:
Create and manage review workflows
Launch review campaigns
Configure feedback, meeting (with preparation), and signature steps
Set participants and visibility for each step
Use any questionnaire from your question templates
Enhanced campaign dashboard and management tools
Coming soon:
Reopen and edit closed reviews
Goals, skills, and training questions in reviews
Nominations workflow (let employees nominate who gives them feedback)
Advanced automated reminders
Campaign analytics and detailed reports
π Note: Features added later will work with reviews you create now. You won't need to rebuild campaigns to access new capabilities.
When to start using the new system
Here's how to decide if you should use the new review system now or wait:
Use it now if:
Your next review cycle starts in March 2026 or later
You're testing internally with your HR team first
You want to pilot new review processes (like new hire check-ins or manager feedback sessions)
You're comfortable with beta features and don't need advanced analytics yet
Wait a few months if:
Your annual reviews start in December 2025 or January 2026
You need goals, skills, or training questions in your reviews
You require detailed campaign analytics and reporting
You need to reopen reviews after they're completed
π‘ Tip: Many teams test the new system with a small pilot group before rolling it out company-wide. Create a workflow, launch a campaign with 3-5 employees, and see how it feels.
How both systems work together
During the beta phase, you can use both the new review system and classic reviews at the same time. They don't interfere with each other.
This means you can run your annual reviews using the classic system (if they're happening soon) while testing the new system for other purposes.
For example:
Use classic reviews for your Q4 annual review cycle
Use the new system to pilot 90-day check-ins for new hires
Test a manager feedback workflow with one department
Your historical review data from classic reviews stays accessible. When classic reviews are eventually sunset, you'll still be able to view past reviews in read-only mode.
What's next for you
Ready to explore the new system? Here's what to do:
Learn the workflow β Read Understanding Review Steps and Workflow to see how the three steps work together
Understand progress tracking β See Understanding Review Status and Progress to learn how to monitor your campaigns
Review current limitations β Check Beta Limitations and What's Coming Next to see what's available and what's planned
Create your first workflow β Follow Creating and Managing Review Workflows to build a reusable workflow
Launch a pilot β Use Launching Your First Campaign to test with a small group
Examples
Here's how different teams are using the new review system:
βTech startup running quarterly check-ins: They created a workflow with just the meeting step (no formal feedback collection). The employee and manager each prepare notes beforehand, then meet to discuss and write a brief summary. Takes 30 minutes per review.
Healthcare company with compliance requirements: They use all three steps for annual reviews. Feedback from peers and the manager, a preparation phase where everyone reviews the feedback privately, a structured meeting with notes, and signatures from both the employee and manager to acknowledge the review happened.
Retail company piloting manager development: They built a workflow specifically for new managers at the 3-month mark. Direct reports give anonymous feedback, the new manager prepares a self-reflection, then they meet with their own manager to discuss the feedback and create a development plan. Only those three steps, perfectly tailored to their needs.
Frequently asked questions
Can I switch between the new system and classic reviews?
Can I switch between the new system and classic reviews?
Yes, both systems work independently. You can use classic reviews for some cycles and the new system for others. They don't interfere with each other.
Will I lose access to my old reviews?
Will I lose access to my old reviews?
No. When classic reviews are eventually sunset, all historical review data will remain accessible in read-only mode. You'll still be able to view past reviews and reports.
What happens to campaigns I create now when new features launch?
What happens to campaigns I create now when new features launch?
New features will work with existing campaigns. For example, when campaign analytics launch, you'll be able to see analytics for reviews you're running now.
Do I need to train my entire team on the new system?
Do I need to train my entire team on the new system?
Not yet. During beta, focus on HR admins learning the system. When you're ready to roll it out broadly, you can train managers and employees. Most participants will just receive notifications and complete their steps β the interface is intuitive for them.

