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How to view and/or edit the status of your users (New, Guest, Active, Inactive)?
How to view and/or edit the status of your users (New, Guest, Active, Inactive)?
Updated over a week ago

There are 5 display statuses for your users displayed from the Users tab

  • New is a user who has been created on Javelo but has not yet been invited.

  • Guest is a user who has been invited to the platform. NB: for a user with a professional email address this corresponds to an invitation sent but not yet accepted. For a user with a number number, this corresponds to a generation of a temporary password that has not yet been used.

  • Active is a user who has logged in to Javelo at least 1 time.

  • Inactive is a disabled user.



⚠️ Sometimes the status remains "invited" despite one or more connections. The most common case is that the user has logged in by forgetting his password. This gives them access to their account, but they are not considered logged in, so their status remains "invited". The next time he logs in with his new password, he will be identified as "active"

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