Skip to main content
All CollectionsAccount settingsUsers administration
How to send or resend an invitation to a user?
How to send or resend an invitation to a user?
Updated over a week ago

Send an email individually

It is possible to send or resend an invitation to a user in the People category. Click on the three dots at the end of the user's line and select Invite to Javelo.

⚠️ If the email has been sent several times, the user must login through the last sent email since the older ones are now obsolete.

📌 If a user is unable to connect but the Invite to Javelo option is not available, it means the user is already connected and need to change his password to connect to the platform.

Send invitation emails in bulk

Tick all the boxes of the users you want to send an invitation to and then select Invite new users in the top menu.

Did this answer your question?